Frequently asked questions.

Frequently asked questions.

Are you trading company or manufacture?2023-05-12T03:13:04+08:00

We are manu-factory, consist of 3 branch, distributed in East, South and Central of China .

How to choose a gearbox which meets our requirement?2023-05-12T03:13:59+08:00

You can refer to our catalogue to choose the gearbox or gear motors,or we can help to choose when you provide the technical information, such as : Power ,ratio,output torque, output speed and motor parameter etc.

What information shall we give before placing a purchase order?2023-05-12T03:14:58+08:00

a) Vertical or Horizontal type, ratio, input and output type, input flange, mounting position, and motor information etc.
b) Housing color.
c) Purchase quantity.
d) Other special requirements.

How long is your delivery time?what’s your term of payment?2023-05-12T03:15:50+08:00

Normally around 2-3 days, the time may vary depending on the order quantity. We accept FOB, CIF price.

How about your paking and export port?2023-05-12T03:16:29+08:00

We provide wooden case for machine package.Special requirements is considerable. We support shipping ports: Shanghai,Other shipping port is considerable.

What about MOQ?2023-05-12T03:17:26+08:00

We can accept sample order firstly, so there is no limit for MOQ!

What warranty and after sale service do you offer?2023-05-12T03:19:15+08:00

Each product have one year(12month) warranty.

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